Terms of Service
Last updated: July 2026
These Terms of Service form the agreement between MasjidBase and the organization you represent. By creating an account you confirm that you are at least 18 years old and authorized to bind that organization. Please read them together with our Privacy Policy, which forms part of the agreement.
The service and your license
MasjidBase grants your organization a non-exclusive, non-transferable right to access and use the platform during the subscription term for its internal administration — accounting, members, donations, school and communications. The software, its design and its content (excluding your data) remain the intellectual property of MasjidBase; all rights not expressly granted are reserved. If you send us feedback, we may use it without restriction or obligation.
Accounts and eligibility
You must provide accurate information when creating an account and keep your organization's credentials confidential. You are responsible for activity under your accounts and must notify us promptly at contact@mosquebase.com if you suspect unauthorized access. Accounts may only be created by adults authorized to act for the organization.
Your data and your responsibilities
Your organization owns all data it and its community enter into MasjidBase, and grants us the license needed to host and process that data solely to provide and secure the service, as its processor under our Privacy Policy and data processing agreement. Your organization is responsible for the lawfulness of the data it collects — including parental or guardian consent for children's records — for the accuracy of its financial entries, and for having the right to contact the people it messages through the platform. When you send email or notifications through MasjidBase, your organization is the sender of record and must honor opt-outs.
Acceptable use
You may not use MasjidBase for unlawful, infringing or deceptive purposes; interfere with the service or other organizations' data; probe or test its security without written permission; resell access; send untargeted bulk messages; use AI features to generate unlawful content; or circumvent usage limits and security controls. We may suspend access immediately where a violation threatens the service or others, and will give notice and an opportunity to cure where practicable.
Subscriptions, renewal and refunds
Paid plans are billed in advance and renew automatically at the end of each billing period until cancelled. You can cancel at any time in Settings → Billing; cancellation takes effect at the end of the current period and you keep access until then. Except where the law requires otherwise, fees already paid are non-refundable — the free trial exists so you can evaluate the platform first. We may change prices with at least 30 days' notice, effective from your next renewal. Prices exclude any applicable taxes, which are your responsibility.
Free trial
New organizations receive a 14-day free trial with full access to the platform. No payment card is required to start, and nothing is charged unless you subscribe.
AI features
AI features are provided as-is and may evolve or be withdrawn. Their output is generated by machine-learning models and can be inaccurate or incomplete; you must review it before relying on it, and it is not accounting, tax, legal or religious advice. As between you and us, your organization owns the output it generates, to the extent permitted by the model provider's terms.
Availability and support
We aim for high availability, but the service is provided without an uptime guarantee on self-serve plans, and we may perform maintenance with notice where practicable. Support is provided by email.
Warranty disclaimer
Except as expressly stated in these terms, the service is provided “as is” and “as available”, without any express or implied warranty, including merchantability, fitness for a particular purpose and non-infringement. MasjidBase supports but does not replace professional advice: generated documents — including tax receipts and Zakat calculations — must be verified by your organization.
Limitation of liability
Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Each party's total aggregate liability under this agreement is capped at the fees paid or payable by your organization in the twelve months preceding the event giving rise to liability. These limits do not apply to your payment obligations, to either party's indemnification obligations, to gross negligence or willful misconduct, or to any liability that cannot be limited by law.
Indemnification
Your organization will defend and indemnify MasjidBase against third-party claims arising from its data, its communications to its community or its breach of the acceptable-use terms. MasjidBase will defend and indemnify your organization against third-party claims that the service, as provided by us, infringes their intellectual property rights; as remedies we may modify or replace the affected feature, or terminate it and refund prepaid unused fees.
Term, suspension and termination
Either party may terminate at the end of the current billing period, or immediately if the other party materially breaches the agreement and does not cure within 30 days of notice. After termination, your organization can export its data for 90 days, after which we delete it as described in the Privacy Policy. Clauses that by their nature survive — ownership, disclaimers, liability limits, governing law — survive termination.
General
This agreement is governed by French law, and the courts of Paris have exclusive jurisdiction, without prejudice to mandatory consumer or local-law protections. Neither party is liable for delay or failure caused by events beyond its reasonable control. Your organization may not assign the agreement without our consent, except to a successor of its non-profit activities; we may assign it to an affiliate or in connection with a merger or acquisition. If any provision is unenforceable, the remainder remains in force. These terms and the documents they reference are the entire agreement. We may update them, and will give at least 14 days' notice of material changes; continued use after the effective date constitutes acceptance.